We often receive similar questions regarding our airport transport services, especially concerning flight delays, extra luggage, etc. This section provides the answers to the most frequently asked questions. Please contact us if you need more information.
1.How will the driver wait at the airport?
Taxi Alicante drivers wait at the arrival gate with a sign indicating your name. It is also recommended to turn on your mobile phone just after landing so our driver can contact you when necessary.
3.What should I do if our flight times have changed?
As is logical, previously indicated arrival and departure times are never 100% accurate. However, if important changes are applied, please contact us as soon as possible.
4.My flight is delayed and I will arrive much later. What should I do?
If the flight is delayed for more than 45 minutes, please let us now by phone (no SMS or Whatsapp messages, please!).
You can pay via bank transfer to IBAN ES82 3045 2662 4027 2001 0013 – B.I.C.: CCRIES2A045 or by creditcard. You can also pay in cash to the driver.
7.I want to cancel the booked service?
Cancelations due to urgent matters are accepted up to 24 hours before the start of your booked journey. If cancelation is requested within less than 24 hours, then we will need to charge you the full price of the booked service.